Nokia invests in technologies important in a world where billions of devices are connected. We are focused on three businesses: network infrastructure software, hardware and services, which we offer through Networks; location intelligence, which we provide through HERE; and advanced technology development and licensing, which we pursue through Technologies. Each of these businesses is a leader in its respective field. Through Networks, Nokia is the world’s specialist in mobile broadband.
Job Description
General Purpose:
Manages and leads a functional group of people globally (providing services to the customer) or multifunctional groups in a geographical area, with full responsibility of all personnel management aspects. Develops service and support portfolios and capability. Drives customer satisfaction improvement in product/service line.
Main Responsibility Area:
- Responsible for contributing and implementing the strategy for the product/service line.
- Has final planning and execution responsibility for the own area.
- Has global responsibility for goal setting, operations, resourcing, results and competence development of the product/service line.
- Provides frame and support for success of organization.
- Ensures good co-operation across organisational units.
- Responsible for the continuous development of the operations in own area.
- Overall responsibility for customer satisfaction in product/service line.
Position Description:
- Manages projects ensuring good profitability by efficient cost controlling and resource management.
- Provides leadership and manages large project teams effectively.
- Acts as primary project interface to the customer ensuring good customer satisfaction and developing the customer relationship.
- Shares project experience and best practices, knowledge of project management processes, tasks and tools with other project managers.
- Plans and manages internal and external resources.
- Is responsible for internal and external project reporting.
- Represents the customer’s requirements back to NSN/account team to anticipate new business opportunities.
- End to end operation and deployment management as per contractual deliverables (agreed SLA).
- Financial management
- Team management
- Customer (Key stakeholders) management
Skills & Experience
- More than 10 years
- Bachelors Degree or equivalent
- Deep experience on data network/LTE and MS environment
- Fluent Arabic speaking (Lebanon, Egypt, Jordan) would be strong preference
