Wipro Ltd. is a leading Information Technology, Consulting and Business Process Services company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of “Business through Technology” – helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner’s approach to delivering innovation, and an organization wide commitment to sustainability, Wipro has a workforce of over 140,000, serving clients in 175+ cities across 6 continents. For more information, please visit www.wipro.com
Job description
Mandatory Skills
Excel, ITIL Ops
Desirable Skills
Quality Assurance
Job Description
Key skills required for the job are: ITIL Ops (Mandatory), Excel (Mandatory), Quality Assurance
As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24×7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.
Perform Service Requests based on Standard Operating Procedures.
Work on scheduled tasks as part of Change Management.
Should be able to handle issues independently and suggest/ implement services improvements plans.
Should be able to identify and highlight scope of automation to lead or Manager
Minimum work experience:1 – 3 Years
Roles & Responsibilities
“As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24×7 basis
Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.
Perform Service Requests based on Standard Operating Procedures.
Work on scheduled tasks as part of Change Management.
Should be able to handle issues independently and suggest/ implement services improvements plans.
Should be able to identify and highlight scope of automation to lead or Manager”
